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Long lines for DFW worldwide passengers due to US Customs computer issue

02 January 2018

Travelers entering the U.S. have been growing increasingly frustrated at long security queues as immigration desk computers at various United States airports shut down for about two hours on Monday, media reports have said.

The disruption happened at several airports beginning at 6:30 p.m. and was resolved at around 8:30 p.m., according to a release from Customs.

"Travelers at some ports of entry experienced longer than usual wait times as CBP officers processed travelers as quickly as possible while maintaining the highest levels of security", spokeswoman Yolanda Choates said in a statement.

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The systems are back online following the two-hour outage, but Kennedy Airport officials said travelers may still be delayed in the International Arrivals area.

Computer issues at U.S. Customs and Border protection at JFK Airport caused lines and major headaches for travelers at JFK Airport. A similar computer outage occurred a year ago. "Thanks for your patience", Miami International Airport said in a Twitter post.

Long lines for DFW worldwide passengers due to US Customs computer issue