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The Galaxy Note 8 reportedly has a battery problem of its own

29 December 2017

This seems to be a pretty common story, right down to the refurbished Galaxy Note 8.

Some owners of the Samsung Galaxy Note 8 are reporting that their handset is dying once it reaches a 0 percent charge and won't come back to life - not ideal if you're Samsung and you had to recall the Note 8's predecessor previous year for an overheating problem.

Users who have encountered the issue have tried charging the Note 8 using different cables and chargers, but the phablet refuses to charge once it reaches 0 percent and does not turn on again.

Folks at PiunikaWeb have spotted that the issue doesn't seem to be carrier specific as users on networks such as Sprint, T-Mobile, and Verizon have reported similar cases. Samsung has apparently been offering replacement handsets to anyone that this has happened to. Earlier this year, Samsung had introduced the 8-point battery safety check system to let its fans know that the future phones from the company will not come across such an issue. If it's a software related issue, Samsung may roll out a new software update to fix the issue. A Samsung moderator with the handle "SamsungMel" on its US Community Forums explicitly acknowledged the issue and said,"This particular problem with the Note 8 not turning on is definitely something that we want to get addressed immediately". There is no confirmation on it, but it could mean that the Snapdragon edition of the Galaxy Note 8 could be facing this issue.

The Galaxy Note 8 reportedly has a battery problem of its own

Phones turning off when the battery runs out or drains is normal but what's unfortunate is not turning on when it's supposed to be charging already.

Samsung's Galaxy Note 8 has been controversy-free for the most part, in contrast to its predecessor which died a fiery death. Also, the company hasn't announced any official recall - just as in the case of the Galaxy Note 7 - to resolve the issue by tweaking the hardware.

Samsung is reportedly aware of the problem and is replacing devices.

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The Galaxy Note 8 reportedly has a battery problem of its own